Privacy Policy

1. Our Commitment to Student & Family Privacy

At College Kids Helper (“we”, “us”, or “our”), we recognize the sensitive nature of serving college students and their families. We are committed to safeguarding your personal data and your student’s living space privacy.

We never sell, rent, or monetize your personal information or your student’s details to data brokers, advertisers, or third parties.

2. Information We Collect

We collect only the information necessary to safely coordinate and fulfill services:

• Parent / Purchaser Information: Full name, billing email address, phone number, and payment preferences.
• Student Information: Full name, mobile phone number (for delivery/arrival text alerts), university or college campus, and residence address (dorm name, room number, or apartment complex address).
• Service Notes: Dietary preferences, allergy notices, gate codes, package tracking numbers, or customized instructions provided by you.

3. Payment Processing & Security

All payment transactions are handled through Stripe, a global leader in PCI-DSS Level 1 compliant payment processing. We do not store, view, or process full credit card numbers or banking credentials on our servers.

4. Text Messaging & Communication

When you provide phone numbers for yourself and your student, we use SMS solely for operational coordination:

• Dispatch confirmations and estimated arrival times
• Photo confirmation upon delivery or service completion
• Direct communication if questions arise during an errand or grocery run

Standard text messaging rates may apply. You may request to stop non-essential communications at any time.

5. Contact Us

For questions about your privacy or data retention, please reach out to us: